Privacy Policy

Personal data protection according to the GDPR

PENGUIN BOOKS, S.A., in compliance with current regulations on the protection of personal data, informs that the personal data collected through the forms on the website:, are included in specific automated files of users of PENGUIN BOOKS, S.A.'s services.

The collection and automated processing of personal data are aimed at maintaining the commercial relationship and carrying out information, training, advisory, and other activities related to PENGUIN BOOKS, S.A.

These data will only be transferred to those entities that are necessary for the sole purpose of fulfilling the aforementioned purpose.

PENGUIN BOOKS, S.A. takes the necessary measures to guarantee the security, integrity, and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing the old LOPD, the new Organic Law 3/2018 of 5 December on Data Protection and Guarantee of Digital Rights (LOPDGDD).

The user may exercise the rights of access, opposition, rectification, cancellation, limitation, and portability recognized in the aforementioned Regulation (EU) at any time. The user can exercise these rights by sending an email to: or by mail to the following address: Glorieta De Quevedo, 9, 7c, Postal Code 28015 - Madrid (Madrid).

The user declares that all the data provided by him/her are true and correct and undertakes to keep them updated by notifying PENGUIN BOOKS, S.A. of any changes.


Purpose of processing personal data:

For what purpose will we process your personal data?

At PENGUIN BOOKS, S.A., we will process your personal data collected through the website:, for the following purposes:

- To provide our services according to the specific needs of our clients, in order to fulfill the contracts entered into by PENGUIN BOOKS, S.A.

We remind you that you can oppose the sending of commercial communications through any means and at any time by sending an email to the aforementioned address.

The fields in these records are mandatory, and it is impossible to fulfill the stated purposes if these data are not provided. 

How long will the collected personal data be retained?

The personal data provided will be retained for as long as the commercial relationship is maintained or until you request its deletion, and for the period during which legal liabilities may arise from the services provided.



The processing of your data is carried out based on the following legal grounds:

  1. The request for information and/or the contracting of services from PENGUIN BOOKS, S.A., the terms and conditions of which will be made available to you prior to any potential contracting.
  2. The free, specific, informed, and unequivocal consent, as we inform you by providing this privacy policy, which, after reading it, you can accept through a statement or a clear affirmative action, such as checking a box provided for this purpose.

If you do not provide us with your data or do so incorrectly or incompletely, we will not be able to process your request, and it will be impossible for us to provide the requested information or carry out the contracting of our services.



The data will not be disclosed to any third party outside of PENGUIN BOOKS, S.A., except as required by law.


Data collected by users of the services

In cases where the user includes files with personal data on shared hosting servers, PENGUIN BOOKS, S.A. is not responsible for the user's non-compliance with the GDPR.


Intellectual property rights of

PENGUIN BOOKS, S.A. is the owner of all copyrights, intellectual property rights, industrial rights, know-how, and any other rights related to the contents of the website and the services offered therein, as well as the programs necessary for its implementation and related information.

The reproduction, publication, and/or non-strictly private use of the contents, in whole or in part, of the website without prior written consent is not permitted. 


Intellectual property of the software

The user must respect third-party programs made available by PENGUIN BOOKS, S.A., even if they are free and/or publicly available.

PENGUIN BOOKS, S.A. holds the necessary exploitation rights and intellectual property of the software.

The user does not acquire any rights or licenses for the contracted service regarding the software necessary for the provision of the service, nor for the technical information related to the service, except for the rights and licenses necessary for the fulfillment of the contracted services and only for the duration of the same.

For any action that exceeds the fulfillment of the contract, the user will require written authorization from PENGUIN BOOKS, S.A., and the user is prohibited from accessing, modifying, or viewing the configuration, structure, and files of the servers owned by PENGUIN BOOKS, S.A., assuming civil and criminal liability for any incidents that may occur on the servers and security systems as a direct result of negligent or malicious actions on their part.


Intellectual property of hosted content

The use that contravenes intellectual property legislation of the services provided by PENGUIN BOOKS, S.A. is prohibited, particularly:

  1. Use that is contrary to Spanish laws or infringes upon the rights of third parties.
  2. Publication or transmission of any content that, in the opinion of PENGUIN BOOKS, S.A., is violent, obscene, abusive, illegal, racist, xenophobic, or defamatory.
  3. Cracks, program serial numbers, or any other content that violates the intellectual property rights of third parties.
  4. Collection and/or use of personal data from other users without their express consent or in violation of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
  5. Use of the mail server domain and email addresses for sending unwanted mass emails.

The user is solely responsible for the content of their website, the transmitted and stored information, hyperlinks, third-party claims, and legal actions related to intellectual property, third-party rights, and the protection of minors.

The user is responsible for complying with current laws and regulations, as well as rules related to the operation of online services, e-commerce, copyright, public order maintenance, and universal principles of Internet use.

The user shall indemnify PENGUIN BOOKS, S.A. for the expenses incurred due to any legal action in which PENGUIN BOOKS, S.A. is implicated, including attorney's fees and legal defense costs, even in the case of a non-final court decision.


Protection of hosted information

PENGUIN BOOKS, S.A. performs backups of the content hosted on its servers; however, it is not responsible for the loss or accidental deletion of data by users. Likewise, it does not guarantee the complete restoration of data deleted by users since such data may have been deleted and/or modified during the time period since the last backup.

The services offered, except for specific backup services, do not include the restoration of content from backups made by PENGUIN BOOKS, S.A. when such loss is attributable to the user. In this case, a fee will be determined based on the complexity and volume of the recovery, always subject to the user's acceptance.

The restoration of deleted data is only included in the service price when the loss of content is due to causes attributable to PENGUIN BOOKS, S.A.


Commercial communications

In compliance with the LSSI, PENGUIN BOOKS, S.A. will not send advertising or promotional communications via email or any other equivalent electronic means unless they have been previously requested or expressly authorized by the recipients.

In the case of users with whom there is a pre-existing contractual relationship, PENGUIN BOOKS, S.A. is authorized to send commercial communications regarding products or services of PENGUIN BOOKS, S.A. that are similar to those initially contracted with the customer.

In any case, the user, after verifying their identity, may request that no further commercial information be sent to them through the Customer Support channels.